Amarillo, TX
(806) 674-6900

Amarillo, Texas · locally owned since 2006

Phone systems, network cabling and home theater, wired clean across the Texas Panhandle.

5E Communications wires homes and businesses so the technology works and the wire disappears. Sold and installed by the same shop that answers the phone.

Call (806) 674-6900

5E / 01  Amarillo

The wire is the whole job.

Kyle Schacher has been running cable out of a shop on South Fannin since 2006. Phone systems, network drops, theater rooms: three different jobs to a customer, one job to an installer. It is all a run that has to leave a panel, get through a building, and land somewhere it will keep working for twenty years without anybody looking at it.

That is why this shop still gets called about equipment other people will not touch, and why the number you ring after a cutover is the same number you rang before it.

Voice
Sold and installed here
ESI systems, cloud based PBX and SIP trunking, plus overhead paging for floors big enough to need zoning.
Wire
Every corner reached
Structured wiring, network drops, business cabling and point to point wireless between buildings.
Room
One remote, no clutter
Audio and video cabling, wall mounts, HDTV antennas and URC programming that collapses a table of remotes into one.

5E / 02  How a run goes in

From the panel, through the building, into the room.

Three stops on the same run. The order never changes, whether it is a house in Canyon or a dealership floor in Amarillo.

Dressed twisted-pair jumpers arcing into a patch panel, port indicators lit along the panel face

5E / 01

It starts at the panel

Every job begins where the runs are terminated: a patch field, dressed and combed, with each port landing somewhere on purpose. This is the part nobody sees once the ceiling tiles go back, which is exactly why it gets done properly the first time.

An opened structured wiring enclosure in a wall, patch block above, twisted pair combed in service loops

5E / 02

It threads the building

Outlets, runs and terminations through walls and ceilings, out to an enclosure where a small switch and a service loop wait for whatever gets added next. Structured wiring is worth the trouble because it is the one part of the building nobody has to think about again.

A finished living room with a television mounted flush to the wall and no visible cabling

5E / 03

It lands where you use it

A handset on a desk. A television on a wall with nothing trailing down behind it. An access point in the right ceiling instead of a router shoved in a cupboard. The run is finished when the room works and the wire has disappeared.

5E / 03  What we install

Three things, done by the same hands.

A phone system, the cabling behind it, and the room at the end of it. Most jobs are one of the three, and a fair number end up being all three.

How each of these actually goes in
An opened structured wiring enclosure showing a patch block and combed service loops

5E / 04  Open the panel

Anyone can make it work on the day.

The test of an install is what the next person finds when they open the enclosure. A patch block with the pairs landed in order. Service loops left long enough to move a termination without pulling new cable. Labels that still mean something in five years.

  • Pairs landed in order on the block, not wherever they reached.
  • Service loops left for the change nobody has asked for yet.
  • Drops terminated at both ends and tested, not just pulled.
  • Cable dressed and combed so the next hand can read it.

5E / 05  The gear we stand behind

We sell it, so we are the ones who have to live with it.

Phone systems are both sold and installed by 5E Communications. That is not a detail of paperwork, it decides who you call when something goes wrong. It also means we still work on older equipment other shops have stopped carrying.

  • ESI
  • Nortel
  • Norstar M&S

5E / 06  Before you call

The questions the shop actually gets asked.

If yours is not here, ring the shop between nine and six, Monday to Friday, and ask it. Nobody is going to sell you a system over the phone before seeing the building.

Call (806) 674-6900

Both. The same structured wiring goes into a house and into a shop, it is only the scale that changes. A home job is usually drops to a few rooms, a router and access points, and maybe a theater room. A business job is usually a phone system, a patch field and cabling to every desk, and often overhead paging.

Not always. We sell and install ESI systems and still work on Nortel and Norstar M&S gear, so there is often a path that keeps what is working and replaces what is not. If a cloud system genuinely is the better answer, we will say so and explain what changes.

The phones run over your network instead of being hard wired into the exchange. Because nothing is tied to a physical line, moving a handset to a different desk stops being a service call, and people can take an extension with them when they work somewhere else.

Wi-Fi is shared and it degrades under load. A hard line does not. If you work from home on video calls, or you want a television to pull a high bitrate without stalling, a drop to that room is the difference. We still set up routers, access points and mesh, we just do not use them to paper over a room that should have been wired.

Yes, and it is a bigger part of the work than people expect. Car dealerships and grocery stores use it constantly, for announcements and for background music, and a large floor usually needs to be split into zones so a page in the parts department is not blasting the showroom.

That is the URC programming work. We custom program URC and other universal remote systems so an entertainment center or theater room runs off one remote, and anyone in the family can press one button to get to what they want.

Amarillo and out across the Texas Panhandle. Call the shop at (806) 674-6900 and tell us where the building is.
A desk telephone on a plain office desk with a data outlet on the wall behind

5E / 07  Where the run terminates

Tell us about the building.

How many rooms, how many desks, what is already in there and what you want it to do. That conversation is usually five minutes and it decides most of the job.

Call (806) 674-6900Request a call back

6211 S Fannin, Amarillo, TX 79118Monday to Friday, 9:00 AM to 6:00 PM